5 Steps to Take When Your Water Heater Breaks

It’s a situation nobody wants to be in, but it has happened. Your water heater has broken down. Whether this heater is in a utility room or basement, it can cause severe property damage if you don’t resolve the issue swiftly. That’s not to mention how frightening the experience can be when it occurs. 

However, there is one way to mitigate this fear and damage: knowing how to respond the right way. The following guide will detail the steps you must take when your water heater breaks. 

1. Switch Off Your Heater’s Power Supply 

The first step is to turn off your heater’s power supply immediately. The method may vary depending on your power supply. With an electric-powered water heater, you will use the relevant switch on your circuit breaker to turn it off. A gas-powered heater, on the other hand, requires you to locate the temperature dial atop the thermostat. This then needs to be slowly turned to close off the gas line.

2. Turn Off the Heater’s Water Supply 

After you switch off the power supply, the following step is similar. Step two involves turning off the water supply to your heater’s tank. There are two general ways to achieve this. First, try to find the valve at the top of the water heater and turn it clockwise. If you can’t reach this valve, the alternative method is to go outside your property and use the valve to switch off the property’s main water supply. 

3. Contact the Professionals 

Once the situation is under some control, the next step is to contact a water heater professional. The quicker you can call a local water heater specialist, the faster you can resolve the problem. A plumber can identify the issue and determine which action is most suitable. For example, this could be to replace a corroded valve, or they may recommend installing an entirely new water heater. 

4. Take Pictures of the Scene

Although you may be eager to start cleaning up immediately, taking pictures of the scene is recommended. Ensure your pictures include all the damage to your possessions or the property itself. Doing so can support your claim when you contact your insurance company. Even though your policy may not cover an appliance replacement, it could help you avoid damage restoration costs. 

5. Begin the Cleanup Process

You should only attempt to clean up if you feel it is safe to enter the impacted area. The cleanup process will involve using towels to soak up water when possible. Furthermore, the utilization of fans can help with drying the space and promoting airflow. 

You don’t want to delay getting a technician to inspect your broken water heater. However, you must make the right decision when selecting a professional company with a reputation to back up their work. At Yoder HVAC, our experienced staff always performs water heater repairs, installations, and maintenance to the highest standard. Contact our team today to learn more!

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